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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra S

February 7, 2026

5  out of  5
rating by Debra S
"Jane provided me with exceptional customer service when unfortunately I felt I didn’t get proper communication from claims- and the situation was complicated with regard to repairing my car and accommodation needs. She offered to step in given that i could not get claims to provide a supervisor or single source on a more authorized or professional level. She provided an option with regard to a repair, which unfortunately, I learned my car damage is beyond ( from a neighbor who backef into my passenger door) however, it was great to be able to have somebody dedicated to help in the situation. She is courteous and listens and is a great communicator."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jane Freilich’s Team. "
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Susan Harrison

November 24, 2025

5  out of  5
rating by Susan Harrison
"We have had a delightful experience with Jane. She is very accommodating and takes care of our insurance needs. I highly recommend her services"
We responded:
"Thank you for this 5 Star Review! We greatly appreciate the kind words and for allowing us to service your insurance needs. "
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Andrea Ferreira

June 23, 2025

5  out of  5
rating by Andrea Ferreira
"Jane Freilich State Farm is the best! Allison was amazing at getting all of our insurance needs met and set up perfectly. I love having someone who can handle any questions or changes by just a quick call or text. No more 800 numbers and random agents to deal with. Thank you, Ali!"
We responded:
"Thank you, Andrea! We appreciate the 5 Star Review and you! It's been a pleasure helping you with your insurance. "
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Frank Tammero

June 16, 2025

5  out of  5
rating by Frank Tammero
"I have been a State Farm customer for 25 years and Freilich Insurance has been my Broker the entire time. I can’t say enough good things about the people who work there. They always work to get me the best rate and give me professional advice. At my last renewal Allison actually got me a significantly lower rate on my auto insurance. I highly recommend Jane Freilich State Farm Agency."
We responded:
"Thank you for this amazing review! It's been a pleasure helping you with your insurance needs. "
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Michelle Galletto Cosmicpolitan

June 10, 2025

5  out of  5
rating by Michelle Galletto Cosmicpolitan
"Ariani has been such a help. Greatest agent always in communication with me. Thank you so much!!"
We responded:
"Thank you for this 5 Star Review! It has been a pleasure helping you with your insurance. "
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Doug Bowen

May 27, 2025

5  out of  5
rating by Doug Bowen
"A Resounding Return to Excellence and Savings! I recently had an experience that truly highlighted the value of sticking with an insurance agent that genuinely cares for its customers. After being a long-time policyholder, I made the decision to explore other insurance options, hoping to find more competitive rates elsewhere. While the initial switch seemed promising, it quickly became clear that the grass wasn't greener on the other side. Not only did the new insurance company fail to deliver on the promised savings, but the overall customer service experience was a stark contrast to what I was accustomed to. Thankfully, I decided to reach back out to my original insurance provider, and I'm incredibly glad I did. Not only was I able to return to them, but they helped me save hundreds of dollars a year on my policies – a significant amount that I hadn't realized I was missing out on. What truly sealed the deal for my return, beyond the substantial savings, was the exceptional customer service. Specifically, I want to commend Kathleen and Mike for their outstanding support. Their professionalism, attentiveness, and genuine commitment to helping me navigate the process made all the difference. They exemplify what true customer service should be. Returning to my original insurance company was undoubtedly the right choice. The combination of incredible savings and the consistently superior customer service, especially from dedicated individuals like Kathleen and Mike, has reinforced my loyalty. I highly recommend them to anyone seeking reliable coverage and a team that genuinely prioritizes their clients. **Original Review** Over the past couple of months, I have sold a couple of cars and bought another car. Over this time, I have had many questions about my coverage and through all of this Kathleen has been amazing to deal with answering all my questions and making sure I had the right coverage on my new car. I am so happy to work with her."
We responded:
"Thank you for the compliment, Doug. You are a valued customer and we appreciate you!"
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Jason Bank

May 12, 2025

5  out of  5
rating by Jason Bank
"I had a great customer service experience with Lailah. She sounded so professional and her professionalism made my day."
We responded:
"Thank you! We appreciate that you took the time to provide us with this 5 Star Review. Lailah is great and we are happy to have her on our team. "
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larry f

May 2, 2025

5  out of  5
rating by larry f
"We have been fortunate to have found Jane Freilich Ins. 13 years ago. Spectacular service is all we have ever received. I am sorry I cannot give even more stars!"
We responded:
"Thank you for this 5 Star Review"
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Deborah Nyenbrink

April 23, 2025

5  out of  5
rating by Deborah Nyenbrink
"Valeria couldn’t have been kinder—so knowledgeable! She significantly lowered my rate."
We responded:
"Thank you for this 5 Star Review! We appreciate helping with your insurance needs. "
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jackie

February 12, 2025

5  out of  5
rating by jackie
"My experiences with Allison has always been nothing but professional. Allison exudes extensive knowledge regarding any insurance product I have inquired about. She is a great asset to the Jane Freilich State Farm Agency!"
We responded:
"Thank you for this 5 Star Review! We are very proud of our service and appreciate you recognizing our efforts!"
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Jessica DV

February 11, 2025

5  out of  5
rating by Jessica DV
"I wanted to take a moment to share the amazing experience I had with State Farm's Freilich Office. After my previous homeowner's insurance dropped me, and being a new homeowner, I was extremely stressed and worried about what was to come. I had a short window to choose a new homeowner's insurance company. I called the State Farm office and was met by Ariani. She was like an angel sent from heaven. I already had auto insurance with State Farm, and she told me about their homeowner's insurance program and how it was possible to bundle the two for savings. Ariani was very thorough and was able to provide me with all the necessary documents quickly. She made this process convenient and easy for me without my having to step foot in the office. Moreover, after a closer look at my car insurance, she was also able to assist me with qualifying discounts, which, as a single mother, I greatly appreciate any amount saved. I would like to commend Ariani for her hard work with the company and for assisting me throughout this process. I will certainly recommend this office for all insurance needs."
We responded:
"Thank you for this great 5 Star review, Jessica! We are very proud to be able to provide you with our remarkable service. "
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Arturo Heinsen

February 7, 2025

5  out of  5
rating by Arturo Heinsen
"One of the best insurance team that I have worked with, they're very responsive helpful and offering what's best for you. Jane and her team are amazing highly recommended"
We responded:
"Thank you for this 5 Star Review! We appreciate you allowing us to help you with your insurance needs. "
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Diego Ospina

January 29, 2025

5  out of  5
rating by Diego Ospina
"Very Good experience with Ariani. She offers a perfect balance between coverage and price."
We responded:
"Thank you for this 5 Star Review! We work hard to provide remarkable service and appreciate your business!"
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Dana Lopez

January 22, 2025

5  out of  5
rating by Dana Lopez
"I recently purchased condo and car insurance policies from Jane Freilich State Farm Insurance. Ariani has been extremely helpful from day one explaining everything and getting me the best rate possible. She has been a pleasure to work with and I couldn’t have asked for a more knowledgeable and thoughtful agent. Her attention to detail and follow up is excellent. She responds to your questions and concerns promptly and professionally. I highly recommend her for all your insurance needs."
We responded:
"Thank you for this awesome 5 Star Review. Our team members are here to provide remarkable service, and we are happy to hear we did! "
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Eddie Jr

January 21, 2025

5  out of  5
rating by Eddie Jr
"Jane Freilich agency has been great to me over the years, probably 10 plus. Very responsive on getting quotes. Adding and removing a vehicle is a breeze. Pricing is still some of the lowest I have been paying and quoted."
We responded:
"Thank you for this 5 Star Review. We are pleased to help you with all of your insurance needs. "
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Diego Perez

January 14, 2025

5  out of  5
rating by Diego Perez
"Gracias, Ariani por su atencion"
We responded:
"Thank you, Diego. We appreciate you business."
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Sherri

January 14, 2025

5  out of  5
rating by Sherri
"Ariani has assisted me on several occasions & has proven to be a trusted ally when it comes to our automobile insurance. She is knowledge & follows through when she says she will do something. I have been with State Farm since 1986 & really appreciate the personal attention to detail I have received in general & from Ariani specifically most recently. Thank you"
We responded:
"Thank you for this 5 Star Review! We appreciate you allowing us to help you with your insurance needs. "
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Pamela Cohen

January 9, 2025

5  out of  5
rating by Pamela Cohen
"Ariani gave me exceptional service. I needed a renters policy for a new lease and she took care of me very quickly and I was very pleased with the service. Thank you so much, Ariani"
We responded:
"Thank you, Pamela. We are happy to help you with your insurance needs and value you as our customer. "
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helene kopelman

January 9, 2025

5  out of  5
rating by helene kopelman
"Anna was very patient, understanding. She helped me with all my needs. Thank you Anna!!!!!"
We responded:
"Thank you, Helene. We are so pleased you are happy with our service. We are here to assist you with all of your insurance needs. "
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Nannette Smith-Simpson

January 6, 2025

5  out of  5
rating by Nannette Smith-Simpson
"I have been a satisfied client of Jane Freilich-State Farm insurance agent’s since 1991. I am very pleased with their service. Whenever I have questions or need any help with car situations, there’s always someone there to help me."
We responded:
"Thank you for this great review. It has been a pleasure helping you with your insurance needs. "
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Steven Heller

January 6, 2025

5  out of  5
rating by Steven Heller
"Love This Office. Everyone so professional. We have been w Jane Freilich over 30 years including my parents, my sister and now me and my family. Allie is the best! thanks for all you do!"
We responded:
"Thank you for this 5 Star Review! We appreciate you greatly. Thank you for being such a great customer. "
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J David Rojas

January 3, 2025

5  out of  5
rating by J David Rojas
"Client since 1999. This agent is very caring. This review is not about state farm. The company pays claims when they have to, even though often a difficult process but Jane, Alison, Cathy and all of their staff have always been there to take a call , handle a request, make changes, bind coverages, Etc the main difference with having an agent is the more personalized connection which may not be available with a website. State farm as a company is strong and their rates are competitive sometimes higher and sometimes lower. As many carriers do, i have caught them playing rating games but I can't penalize the agent for issues beyond their control. If you need a caring agent that's been around for decades, Jane Freilich will help you. Thanks for all you do"
We responded:
"Thank you, David. We appreciate this 5 Star Review! "
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Scott Schwartzberg

January 2, 2025

5  out of  5
rating by Scott Schwartzberg
"i have been with Jane, and her amazing staff of hardworking agents. Ariani is always available to take my call, answer any question i have and she always makes my insurance needs her priority."
We responded:
"Thank you for this great 5 Star review, Scott! "
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Lubos Korcak

December 18, 2024

5  out of  5
rating by Lubos Korcak
"Very professional and helpful agent! I’ll highly recommend"
We responded:
"Thank you for this 5 Star Review! "
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Andrea Medina

December 13, 2024

5  out of  5
rating by Andrea Medina
"Ariani helped me so much to find the perfect insurance for my car. She is the kindest person and makes the process so much easier. If you’re looking to get a car insurance with State Farm definitely ask for her help, you won’t regret it! :)"
We responded:
"Thank you for this 5 Star Review!"